See churn before it shows up in Stripe.
RetainPilot unifies billing, support, and product-usage signals to detect at-risk accounts — then tells your team exactly what to do next.
Built for B2B SaaS teams tired of reactive churn firefighting.
Churn management is broken.
Your customer data is scattered. Your team only reacts after cancellation. Sound familiar?
✕Without RetainPilot
- ●Billing data says one thing — support tickets say another.
- ●Product usage data lives in a completely separate tool.
- ●You notice churn only after the cancellation email lands.
- ●“Save” attempts are reactive, last-minute, and rarely work.
✓With RetainPilot
- ●Billing, support, and usage signals unified in one view.
- ●At-risk accounts are detected automatically, weeks early.
- ●AI explains exactly why each account's risk is increasing.
- ●Your team gets a clear next action — before it's too late.
Three steps to proactive retention.
Stop reacting to churn. Start preventing it with a simple, connected workflow.
Connect your tools
Link Stripe, your support platform, and product analytics. Setup takes minutes, not weeks.
Detect at-risk accounts
RetainPilot automatically scores every account and flags those showing early churn signals.
Act before cancellation
Get clear, AI-recommended next actions — reach out, offer help, or trigger a save playbook.
Built for action, not vanity dashboards.
Three capabilities that turn scattered signals into saved accounts.
Unified risk view
See billing status, support activity, and product usage for every account in a single dashboard. No more switching between Stripe, Intercom, and analytics.
AI explanations
Understand why each account's risk score is changing. RetainPilot explains the signals — declining usage, rising tickets, payment failures — in plain language.
Actionable playbooks
Don't just see risk — know exactly what to do. Get recommended actions like scheduling a check-in, offering a discount, or escalating to a founder call.
Built for teams that take retention seriously.
Too serious to manage churn in spreadsheets. Too lean for enterprise CS software. That's exactly who RetainPilot is for.
You built the product. You know every churned account hurts personally. RetainPilot gives you visibility into retention risk without needing a dedicated CS team.
You're stretched thin across dozens of accounts. RetainPilot prioritizes who needs attention most — so you focus on the saves that actually matter.
You care about net revenue retention and expansion. RetainPilot surfaces the accounts where proactive outreach protects and grows recurring revenue.
You might be thinking…
We hear these a lot. Here's what sets RetainPilot apart.
Exactly. RetainPilot is built for teams between $10k and $500k MRR who need retention intelligence without enterprise complexity or six-figure contracts.
Stripe tells you who cancelled. Intercom tells you who complained. Neither tells you who will churn next week. RetainPilot connects those signals and adds the prediction layer.
You don't need one. RetainPilot connects to the tools you already use and does the analysis automatically. No SQL, no data warehouse, no custom dashboards required.
No. Connect your first integration in minutes. RetainPilot starts scoring accounts as soon as data flows in — most teams see their first risk alerts within 24 hours.
Frequently asked questions
RetainPilot is built for B2B SaaS teams — founders, customer success managers, and revenue operations leads — who want to proactively prevent churn instead of reacting to cancellations.
Our initial integrations will cover Stripe for billing data, plus popular support tools (Intercom, Zendesk) and product analytics platforms (Mixpanel, PostHog, Amplitude). Early access users will have direct input on integration priority.
Our initial focus is B2B SaaS with recurring revenue models. The churn signals and playbooks are specifically designed for subscription businesses where account-level retention directly impacts MRR and ARR.
We are onboarding founding users in small batches to ensure hands-on support. Join the early access waitlist to secure your spot — we will reach out with onboarding details as soon as your batch opens.
Yes. Early access users will get an extended free trial period along with direct founder support and influence over the product roadmap. Specific pricing will be announced before general availability.
Stop reacting. Start retaining.
Join the founding cohort and help shape the future of proactive churn prevention for SaaS teams.
- Limited founding-user spots
- Direct founder access
- Priority on first integrations
- Extended free trial